In this expert review, we will be taking a closer look at Polestar Casino. We stumbled upon this casino while conducting our research on the latest online casinos. As part of our assessment and rating criteria, we take into consideration various factors such as the casino's history, licensing, website design, bonuses, game selection, and customer support. Our first impression of Polestar Casino was quite positive, and we were intrigued to explore what it has to offer.
Polestar Casino was established in 2023 and is owned by Rabidi N.V., a reputable operator in the iGaming industry. The casino operates under a license from Curacao, which ensures that it meets certain standards of fairness and security. While the Curacao license is not as stringent as other licenses like the UKGC or MGA, it still provides a level of credibility to the casino.
Polestar Casino operates on the Soft2Bet platform, which is a popular and reliable gaming platform used by many online casinos. This platform ensures smooth gameplay and a wide selection of games for players to enjoy. In addition, Rabidi N.V. operates several other successful brands in the industry, including 7Signs Casino, Rabona Casino, and Zet Casino, among others.
One notable advantage of Polestar is that it allows players to use a VPN service to access the site. This means that players from restricted countries may still be able to enjoy the casino's offerings by using a VPN.
Website Look and Navigation
Upon entering the Polestar Casino website, we were greeted with a city skyline with stars mapped across the sky, creating a visually appealing and atmospheric entrance. The website is themed in purple shades with accents of electric blue, giving it a modern and sleek look. The logo of the casino is simple yet elegant, featuring the name “Polestar” in bold letters.
The website has a top-down layout, which allows for easy navigation and a focus on the games. The main menu is located at the top of the page and provides access to different sections such as casino, live casino, sportsbook, promotions, and support. The side menus on the left and right sides of the screen provide quick links to various game categories and the search function.
Polestar Casino's website is fully optimized for mobile devices, ensuring that players can enjoy their favorite games on the go. There is no need to download a special app as the casino can be accessed directly from the mobile browser.
The registration process at Polestar is straightforward, and players can create an account in just a few easy steps. The login and player account interface is user-friendly, allowing players to manage their funds, access bonuses, and track their gameplay history.
Polestar Casino Welcome Bonuses
Polestar Casino offers a generous welcome bonus package for new players. Upon registration, players can receive an exclusive bonus, which may include free spins or a no-deposit bonus. To claim these bonuses, players may need to use a promo code or register through a special link or banner. It is important to read and understand the terms and conditions associated with these bonuses, including wagering requirements and maximum withdrawal limits.
The standard welcome bonus at Polestar Casino is structured over the first three deposits. On the first deposit, players can receive 100% up to $/€500. The second deposit offers 70% up to $/€300, and the third deposit offers a 50% up to $/€200 free bonus along with 50 gratis spins. So, in total, you have a chance to grab a $/€1,000 free bonus and 50 gratis spins! It is recommended to make the most of these bonuses by depositing the maximum amount and following the wagering requirements to maximize your chances of winning.
Polestar Casino Regular Promotions
In addition to the welcome bonuses, Polestar Casino offers various other promotions for its players. These promotions may include reload bonuses, cashback offers, free spins, and special challenges or tournaments.
The Weekend Reload Bonus offers a 50% match bonus up to $/€700 along with 50 free spins. The Weekly Cashback offers a 15% money back on all losses up to $/€3,000. The Weekly Reload promotion provides players with 50 free spins on pre-selected slot machines.
Players can also participate in the Weekly Challenges to win special Pole Coins, which can be exchanged for cash prizes, free spins, and physical gifts in the Bonus Shop. In other words, the more you play the more you win!
Polestar Casino also offers a loyalty program for its players. The VIP program consists of 5 levels, each offering various benefits and advantages. These may include faster withdrawals, a personal manager, exclusive promotions, and higher withdrawal limits. The more you play at Polestar, the higher your VIP level and the more perks you can enjoy.
Polestar Casino Games and Software
Polestar Casino boasts an impressive collection of games from a wide range of top-notch software providers. The casino features games from over 80 developers, including popular names such as Play'n GO, NetEnt, Pragmatic Play, Quickspin, and Red Tiger Gaming, among others. With over 5,000 games available, players have a plethora of options to choose from.
The game library at Polestar is diverse, offering various categories and genres to cater to different preferences. Players can enjoy a wide selection of slots, jackpots, table games, card games, live dealer games, scratch cards, bingo, lotto, and even virtual betting. Some of the popular games at Polestar Casino include Book of Dead, Starburst, Gonzo's Quest, Mega Moolah, and Roulette, among many others.
To make it easier for players to find their favorite games, Polestar provides various search options. Players can use the search engine to find specific titles or sort games based on their preferences. The games are also grouped into different categories, making it convenient for players to browse through the offerings.
For those who want to try out games before playing with real money, Polestar Casino offers a demo version. This allows players to play for free and get a feel for the games before making any deposits. It's a great way to build a winning strategy and familiarize yourself with the gameplay.
All the games offered at Polestar Casino are licensed and verified for fair play. However, the casino does not disclose the RTP (Return to Player) percentages for its games. Players can check the fairness of the games by looking for the licensing information and certifications on the casino's website.
Polestar Casino Payment Methods
Polestar Casino offers a wide range of payment methods to make it easy for players to deposit and withdraw funds. The casino supports various currencies, including EUR, HUF, NOK, PLN, NZD, USD, BRL, AUD, CHF, and ZAR. In addition to traditional payment methods like Visa and MasterCard, the casino also accepts cryptocurrencies such as Bitcoin, Bitcoin Cash, Litecoin, Ethereum, Tether, and Ripple.
The payment process at Polestar Casino is simple and secure. The casino utilizes SSL encryption to ensure the safety and protection of players' personal and financial information. Deposits are processed instantly, allowing players to start playing their favorite games right away. Withdrawals are also processed efficiently, with e-wallet and cryptocurrency withdrawals taking just 0-24 hours.
The deposit and withdrawal limits at Polestar Casino are reasonable. The minimum deposit amount is €20, and the maximum deposit limit is €10,000 per transaction. As for withdrawals, the casino has a daily limit of €5,000 and a monthly limit of €100,000. VIP players may enjoy higher withdrawal limits and faster withdrawals.
To increase the deposit and withdrawal limits, players can contact the casino's customer support or reach a higher VIP level. VIP players at Polestar can benefit from faster withdrawals, higher limits, and the assistance of a personal account manager.
Before making a withdrawal, players may be required to verify their accounts. This is a standard procedure that involves providing certain documents to prove the player's identity. The KYC (Know Your Customer) and AML (Anti-Money Laundering) procedures are in place to ensure the security and integrity of the casino. The verification process may take a few days to complete.
Polestar Casino Customer Support
Polestar Casino offers customer support to assist players with any inquiries or issues they may have. The casino provides various options for contacting support, including live chat and email ([email protected]). Unfortunately, there is no phone support available at the moment.
The live chat feature is the most convenient and efficient way to get in touch with the support team. The live chat is available 24/7, ensuring that players can receive assistance at any time. The customer support representatives at Polestar Casino are knowledgeable, professional, and friendly, providing prompt responses to players' queries.
In terms of responsible gaming, Polestar takes it seriously and provides tools to promote responsible gambling. Players can find self-exclusion options, cool-off periods, playing time limits, and maximum loss limits on the casino's website. These tools are designed to help players stay in control of their gambling habits and avoid excessive play.
The casino's website also features a comprehensive FAQ section where players can find answers to common questions. The FAQ covers various topics, including account registration, bonuses, payments, and more. Additionally, Polestar Casino provides other self-help options to ensure a smooth and enjoyable gaming experience for all players.
Extra Info and Fun Facts
Polestar Casino has some interesting features that set it apart from other online casinos. The casino offers a range of promotional activities and campaigns to keep players entertained and rewarded. They have a bonus shop where players can exchange Pole Coins for cash prizes, free spins, and even physical gifts.
The casino also features a list of winners on its website, showcasing big wins and success stories from players. Positive player feedback is also displayed, giving potential new players an insight into the casino's reputation and player satisfaction.
While there haven't been any specific awards or accolades mentioned for Polestar Casino, the casino's association with Soft2Bet and its other brands, which have received recognition in the industry, speaks to its credibility and quality.
Summary and Verdict
In conclusion, Polestar Casino is a promising online casino that offers a wide range of games from top software providers. The casino's extensive game library, user-friendly interface, and diverse payment options make it a strong contender in the online gambling industry.
The casino's generous bonuses, including a lucrative welcome bonus and weekly promotions, are a major highlight. The availability of a sportsbook further enhances the overall gaming experience for sports enthusiasts.
While the lack of RTP information for games is a downside, the licensed and verified nature of the games ensures fair play. The casino's commitment to responsible gambling and the availability of customer support add to the overall positive experience for players.
Compared to other similar brands, Polestar Casino holds its ground with its diverse game selection and crypto-friendly approach. It offers a solid gaming experience with a user-friendly interface and reliable customer support.
Overall, we highly recommend Polestar Casino for players looking for a reputable online casino.
Polestar Casino FAQ
Is Polestar a licensed and regulated online casino?
Yes, Polestar Casino is licensed and regulated by the Curacao Gaming Authority.
What payment options are available?
Polestar Casino offers a wide range of payment options, including traditional methods like Visa and MasterCard, as well as cryptocurrencies like Bitcoin, Bitcoin Cash, Litecoin, Ethereum, Tether, and Ripple.
Does Polestar have a sportsbook?
Yes, Polestar Casino has a sportsbook that covers a wide range of markets and sporting events, including in-play betting options.
Are the games fair and licensed?
Yes, all the games offered at Polestar Casino are licensed and verified for fair play. However, the casino does not disclose the RTP percentages for its games.
Does Polestar offer customer support?
Yes, Polestar Casino provides customer support via live chat and email. The live chat feature is available 24/7 for immediate assistance.
Does Polestar have tools for responsible gaming?
Yes, Polestar Casino offers various tools for responsible gaming, including self-exclusion options, cool-off periods, playing time limits, and maximum loss limits.
What are the deposit and withdrawal limits?
The minimum deposit amount at Polestar Casino is €20, and the maximum deposit limit is €10,000 per transaction. The casino has a daily withdrawal limit of €5,000 and a monthly limit of €100,000. VIP players may enjoy higher limits.
How long does it take to withdraw funds?
Withdrawals from Polestar Casino are processed quickly, with e-wallet and cryptocurrency withdrawals taking 0-24 hours. Other payment methods may take 1-2 days.